What if there was a Net Promoter Score for employee engagement?
Achievers
AUGUST 21, 2013
A company is only as good as its Net Promoter Score, or so the popular wisdom goes. Evangelists like the Harvard Business Review claim it’s “the one number you need to grow:” an objective, numerical representation of just how much your customers like you. Administered periodically, the Net Promoter Score (NPS) surveys a random sample of customers and asks how likely they are to recommend your company to a friend.
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