Are Your Supervisors Focused on the Right Customer?
Achievers
MARCH 15, 2018
87% of millennials say their development in a job is essential. As a new generation of employees is promoted to their first supervisory or management role, organizations continue to fail to set them up for leadership success. One of the first lessons I learned as a new supervisor at the Ritz Carlton Hotel Company was that my customers were no longer my most important priority—it was now my employees (or my internal customers).
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