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Thanks to technology, AI, and more personalization, we’re in a consumer-first age unlike any other. Smaller employers may face challenges in providing these options, although participants have said they are interested in these health plan choices. However, not all employees are offered these benefits. Benefits options matter.
As you think about the changes you want to make to your employee benefits offerings, now is the time to talk benefits technology too. The first part of the year is a good time to audit what’s working and what’s not, and to go over any feedback you got from employees about the open enrollment process.
One of the most difficult aspects of annual open enrollment is reaching workers who are disengaged from the process and never bother signing up for your group health plan and other benefits they could take advantage of. Also consider that one in three employees are uncertain about their ability to cover future health care expenses.
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