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MGM Grand 1 , a Las Vegas hospitality company, realized the need to enhance employee engagement by following a value-driven employeerecognition program. In its approach, the company successfully streamed employee satisfaction surveys, which showed an increase from 87.5% What is employeerecognition?
Now that we understand the power of exceptional customer service, let's explore how you can reward your employees for their dedication and, in turn, drive exceptional service that benefits both your team and your customers. The company then rewards the employees leading these panels for their contributions.
Respondents represented a diverse range of industries: 16 percent were in IT/telecommunications, 14 percent in financial services, 12 percent in manufacturing, 9 percent in energy/utilities, 8 percent in healthcare, 8 percent in education, and the remaining 33 percent were from various other sectors. " 7.
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