State of New Jersey Failed to Address Deficiencies in $96 Million Workers’ Compensation Program
Workers' Compensation
JULY 14, 2023
2023 REVIEW OSC’s 2023 review found that while the Division made some changes, including modifying its claims management software and adopting performance metrics for its vendor, the Division implemented them ineffectively and therefore did not fix the systemic problems uncovered in 2020. The risk of incorrect payments to workers remains.
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