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I recently heard a friend say, “I’d rather stab my eye with a pencil than attend this meeting.”. While extreme, her opinion of meetings is not uncommon among employees. This is a missed opportunity for employers. If employees spend their time dreading meetings and misunderstanding important objectives, then they are less likely to drive results that contribute to the organization’s success.
You didn’t go into business because you enjoy spending valuable time handling HR tasks. Administrative work can be overwhelming and provides no tangible monetary returns to your company. As the HR burdens on your businesses continue to grow, you may find that engaging a professional employer organization (PEO) will help you turn the tide. PEOs do more than just save time and headaches by handling employer responsibilities.
Dear A Advisor, Many of the teams in my company are expanding and I’m looking for new managers to lead them. I’m looking for candidates that will fit in well with my teams’ cultures, but who will pinpoint improvements to be made in the teams. Since my teams already have a strong culture, I think it’s particularly important to protect it. How do I determine whether a candidate is able to balance these competing demands?
In her recent Inc.com article, Margaret Heffernan speaks about simple ways to make people happy at work. She mentions the importance of fair treatment, speaking to a call center representative who reported that at his work “Everybody Here is Somebody.” The job wasn’t thrilling, the pay wasn’t great, but every single person was treated with love and respect.
Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?
Ever wondered what companies have the most engaged workplaces? You’re in luck because A chievers recently announced the winners of the A chievers 50 Most Engaged Workplaces™ Awards. This annual award recognizes top employers that display leadership and innovation in engaging their employees. The list honors 50 companies in the U.S. and 50 companies in Canada.
I’ve worked in plenty of offices that have undertaken office challenges, whether to undertaken environmental initiatives, become healthier, fundraise for a worthy cause, or volunteer our time. These initiatives contribute to employee engagement by facilitating personal goals alongside professional ones; companies that invest in their employee’s personal growth as well as professional demonstrate their commitment employees’ holistic happiness and productivity.
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I’ve worked in plenty of offices that have undertaken office challenges, whether to undertaken environmental initiatives, become healthier, fundraise for a worthy cause, or volunteer our time. These initiatives contribute to employee engagement by facilitating personal goals alongside professional ones; companies that invest in their employee’s personal growth as well as professional demonstrate their commitment employees’ holistic happiness and productivity.
Have you ever wondered what makes employees unhappy and how to solve the problem? The solution is right in front of you, and it won’t burn a hole in your wallet. While every organization is different, there are easy steps that you can take to make a positive impact on employee happiness and retention. Don’t start with employee relationships and team building just yet, this will manifest after you improve the foundation.
Dear A Advisor, My sales team has been working very hard on a big contract that was in our pipeline. When the sale didn’t go through, they were all very disappointed. I don’t want them to get stuck in a rut: the sale prospect really made the team grow and come together and I’d really like them to keep improving. How can I keep the preserve the positive effects of my team’s work and mitigate the negative effects of their disappointment?
It’s common knowledge that businesses need to understand their customers in order to be successful. Companies that have a thorough knowledge of their target market are better equipped to produce and deliver superior products and services to their customers. The way companies gain this knowledge is to listen to their customers. Listening to your customers helps you learn about their pains and struggles so you can create the innovative solutions that they will want to purchase.
Fast Company recently launched a series of videos asking successful Presidents, CEO’s and Executives how they acknowledged individual achievement in a collaborative environment. They interviewed a wide variety of professionals including Diane Scott, President of West Union, Padmasaree Warrier, CTO of Cisco, David Lieb, CEO of Bump and Pasha Sadri CEO of Poylvore to name a few, the overriding response?
As our workforce evolves, so must the way we support it. With more employees choosing to work beyond age 65, HR leaders are increasingly being called upon to guide aging employees through one of the most complex transitions in their professional lives - from employer sponsored plans to Group Medicare. Without clear guidance, confusion around eligibility, coverage options, and cost implications can lead to uncertainty and missed opportunities for optimized benefits.
Recognition can be incredibly addicting – but the good kind of addiction, because being recognized once is never enough. When you recognize an employee on-the-spot for a job well done, it can be very powerful. This type of recognition is powerful because the employee receives timely, specific and meaningful feedback, which reinforces that the certain behavior should be repeated.
Your company’s rapid growth calls for a hiring spree, and you receive hundreds of job inquiries from qualified candidates with all the right experience. Seems like a walk in the park, since you have a large talent pool at your fingertips. Although these resumes seem impressive, they may not indicate a fit for your company’s culture, which indicates you must be strategic to find the right talent.
Dear A Advisor, My co-workers and I all get along really well and our company often hosts events to celebrate successes in our business. I think that our tight-knit social group is a great tool for our company culture. How can we leverage these events so that they have a positive impact on our workplace culture? Thanks! Tight Knit. Hey TK, Social activities, which develop interpersonal relationships that co-workers build outside the office, are not just play-time: they strengthen bonds, and brea
Like many people across the globe, I was glued to my TV for two weeks watching the Summer Olympics. Not only am I impressed by the Olympic talent, I’m also impressed by the coaches that trained them. It takes years to prepare for the games, and it’s admirable how these coaches inspire and challenge athletes to reach their greatest potential. They are the best coaches in the world because they are brilliant at leading their teams to success.
ChatGPT is a powerful tool that can help you quickly brainstorm, draft, and refine tasks on your to-do list. But it can take a bit of strategy and practice to get generative AI to give you the time-saving results you’re looking for. Try these 14 detailed prompts to unlock the power of ChatGPT. You'll discover ways to streamline tasks for hiring, employee engagement, and performance management.
“The employee customer profit chain is not a revolutionary idea. More than 15 years ago a study in HBR identified ‘the employee-customer-profit chain’ at Sears. This was a straightforward dynamic in which employee behavior affected customer behavior, which in turn affected company financial performance. This study has been replicated by JC Penny, Best Buy and Marriott.
Summer vacation is on my mind a lot, but it’s not what you think. Instead of dreaming about escaping to a tropical island (which I admit, I still do from time to time), I’m actually interested in research on how summertime impacts business productivity. I wrote a previous post about “ Why Leaving Work Early is Good for Business ”, and “Taking Back Vacation Days,” so I had to investigate the latest Inc.com article titled “ Summer: To Chill Out or Work Harder ?
Just like top employees, Olympic athletes are intrinsically motivated by their inherent need to perform and achieve. From a coaching standpoint, it’s important to keep enthusiasm high among both employees and athletes so they are inspired to achieve their goals. The most important challenge for Olympic coaches is sustaining athlete motivation, and the same applies for businesses today.
Dear A Advisor, I’m an HR manager and I’ve recently noticed a breakdown in communication in my company. It’s affecting productivity between and within teams and making it more difficult for employees to truly engage with their work. In fact, the numbers on our engagement surveys are falling and people seem much less happy. I’d like to keep my teams positive and productive, without the strain of poor communication.
The benefits landscape is shifting rapidly, and AI is at the center of this transformation. From optimizing health and wellness programs to predicting future benefits needs, AI is empowering HR and total rewards leaders to make smarter, more proactive decisions. The challenge? Understanding where AI fits in your strategy and how to leverage it effectively while keeping employee well-being at the forefront.
The ability to recruit top talent is a key determinant of business success. That is why companies invest time and resources into attracting candidates and then administering a tough interview process designed to uncover the top performers. As a result, the interview process has become increasingly more challenging for job seekers. Whether they include a panel, situational questions, or live presentations, interviews are designed to help companies learn more about applicants, their skill sets and
“In Michael LeBoeuf’s book, How To Win Customers and Keep Them for Life , he cites a survey designed to discover why customers quit doing business with a company. The survey revealed that 68% quit because of an attitude of indifference toward the customer by the owner, manager or some employee. When considering the life time value of a customer, studies indicate it costs roughly 300 to 700 times an hourly worker’s rate.
When I was a child my mother taught me to write handwritten notes around the holidays to thank people for everything—for giving presents, for coming to our annual party, for letting me be in the holiday play. You name it; I wrote a thank-you note for it. As an adult I’m ashamed to admit that I’m not as good at saying thank you as much as my mother would like.
We’re all familiar with the phrase, “the customer is always right.” Even though customers may not be right, they should be treated as such, regardless of the issue. Moments of outstanding customer service stick with us and turn us into lifelong customers. This is why the smartest companies treat their employees as their first customer and provide a competitive employee experience to create loyal employees.
Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.
Dear A Advisor, I’ve been with my company for over a year and I’d like to advance my career. I think my company is a great place to work and I would love to grow within the company, but I’m frustrated that my career progression is undefined. I would like to understand how to advance my career so that I can be with my company long term. What’s the best way to bring this up to my leader?
Have you ever had a “Case of the Mondays?” It’s the unpleasant mood and dread you might feel at work on Monday after coming back from the weekend. Typically, this mood affects your positivity and productivity at work. Did you know that engaged employees are less likely to experience this problem? Engaged employees anticipate Mondays with excitement and are ready to start creating value from your organization the minute the work week begins.
Sometimes your best candidates are already employed. Persuading them to make a career move can be tough, but it’s not impossible. Passive candidates are highly qualified individuals who aren’t actively looking for a new job, but might consider a change for the right opportunity. Recruiting them takes finesse, as their motivation differs from that of active job-seekers.
Addressing health-related issues in the workplace can be a sensitive and confusing process for employers. Typical employer-related questions include, but are not limited to, the following: 1. If an employee calls in sick, am I allowed to ask what’s wrong? 2. If an employee is out for three or more days, should he or she bring a doctor’s release when he or she is ready to return to work?
Managing benefits administration is costly, and cutting corners in the wrong places can lead to disengaged workforces and the risk of non-compliance. This eBook from Selerix highlights areas where you can save without compromising the value of benefits. Proactively Thinking: Make decisions for the long run. Discover ways to be proactive in your decision-making to save money in the future, not just temporarily.
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